FAQs

Sebocalm offers a range of dermatologically-tested skincare products, including moisturizers, serums, shampoos, cleansers, and specialized treatments designed for sensitive skin and common skin issues like dryness, redness, and irritation.

Yes! Sebocalm products are specifically formulated for all skin types, including sensitive, combination, dry, and oily skin. Many of our products are also designed for irritated skin prone to redness, dryness, or other sensitivities.

Some of our products are fragrance-free to minimize the risk of irritation, particularly for those with sensitive or reactive skin.

While Sebocalm products are formulated with gentle ingredients, we always recommend consulting with your healthcare provider before introducing any new skincare products during pregnancy.

Yes, like all skincare products, Sebocalm items have a shelf life. The expiration date is printed on the packaging. Be sure to check this before using, especially after storing for long periods.

Yes, Sebocalm is specifically formulated for sensitive skin. Our products are hypoallergenic, dermatologist-tested, making them safe for even the most delicate skin types.

For best results, apply a generous amount of product (such as a moisturizer or serum) to clean skin. Massage gently in circular motions and allow the product to absorb. Follow the product instructions for specific application tips. Many of our products can be used twice daily - morning and night.

Yes, you can incorporate Sebocalm products into your current skincare routine. We recommend patch-testing first to ensure compatibility with any other products you may use.

Store your Sebocalm products in a cool, dry place, away from direct sunlight and heat. Always keep the caps tightly closed to maintain the integrity of the product.

Yes, many Sebocalm products are designed for both day and night use. However, certain products, like the Repair Serum, are best used in the evening, while others, like Moisturizer Plus, can be used in the morning.

Results vary depending on the individual and the skin condition. However, many customers see visible improvements in hydration, redness reduction, and skin comfort after a few days of consistent use.

Yes! Sebocalm products are designed to complement existing skincare routines. However, we recommend patch testing if you are combining them with other products to ensure compatibility.

To get the best results, use Sebocalm products consistently, following a tailored skincare routine. Be sure to apply them to clean skin and allow the products to absorb before layering others.

Yes, Sebocalm products are 100% cruelty-free. None of our products are tested on animals, and we do not use animal-derived ingredients.

Some of our products, including moisturizers and cleansers, are alcohol-free to ensure they remain gentle on sensitive skin.

Some of our products are gluten-free, making them safe for individuals with gluten sensitivities.

Sebocalm products are designed to be gentle yet effective for all skin types, with an emphasis on sensitive, combination, dry, and oily skin. All products dermatologically tested for sensitive skin and contain powerful active ingredients, yet remain gentle and effective for sensitive skin.

Our entire line is formulated for sensitive skin, but products like our Moisturizer Plus, Repair Serum, and Overnight Relief Balm are particularly beneficial for soothing irritation, redness, and dryness.

Yes, Sebocalm products are formulated to hydrate and nourish the skin, especially those that are prone to dryness. Our Moisturizer Plus and Repair Serum provide long-lasting hydration, leaving your skin soft and refreshed.

Yes, many of our products, such as the Moisturizer Plus and Repair Serum, are specifically formulated to soothe irritated, red skin and help with conditions like rosacea.

Sebocalm products, particularly the Moisturizer Plus and Overnight Relief Balm, are rich in soothing ingredients like Aloe Vera and Centella Asiatica, which help calm redness and irritation, promoting healthier skin.

Yes. Sebocalm Dermo Care Moisturizer Plus is specifically formulated for sensitive combination skin with typical T-zone redness and discomfort, making it highly suitable for individuals dealing with seborrhea. It provides a matte finish, calms irritation, and helps maintain skin hydration without adding oil or shine.

The Sebocalm Dermo Care CICA Repair Serum is ideal for skin affected by seborrhea. It contains Centella Asiatica extract and Pro-Vitamin B5 to calm irritation, reduce redness, and strengthen the skin’s natural barrier. Its lightweight, soothing gel texture is especially effective for sensitive, red, and dry skin.

Seborrhea is a common skin condition characterized by redness, irritation, and flaky skin, especially around oily areas like the nose, eyebrows, scalp, and T-zone. Sebocalm products are formulated to gently soothe, hydrate, and support skin and scalp affected by seborrhea, using clinically tested, hypoallergenic ingredients.

Sebocalm Dermo Care Moisturizer Plus and CICA Repair Serum are especially effective for facial seborrhea. Moisturizer Plus provides matte hydration and calms redness in the T-zone, while the CICA Repair Serum soothes irritation and strengthens the skin’s barrier using Centella Asiatica and Pro-Vitamin B5.

Yes. The Sebocalm Dermo Care Purifying Shampoo for Sensitive Scalp is designed to gently cleanse the scalp, balance oil production, and reduce dandruff and irritation commonly caused by seborrhea. It contains chamomile, panthenol, and aloe vera to calm sensitive scalps without over-drying.

Start with the Gentle Facial Cleanser to remove impurities without disrupting your skin barrier. Follow with the CICA Repair Serum to calm irritation, and seal in hydration with Moisturizer Plus. For nighttime relief, apply the Overnight Relief Balm to targeted areas like the nasal folds or between the brows. For scalp issues, use the Purifying Shampoo 3–4 times a week or as needed.

Yes. All Sebocalm products are dermatologically tested, hypoallergenic, and designed for sensitive, irritation-prone skin. They are gentle enough for consistent daily use and effective at helping manage ongoing skin discomfort associated with seborrhea.

Yes, all Sebocalm products are dermatologically tested, and many are specifically designed for sensitive skin.

Our products are safe for children ages 3 and up, but we recommend patch testing before use to ensure compatibility, particularly for children with sensitive skin.

While our products are safe for sensitive skin, we recommend consulting your pediatrician before using Sebocalm products for babies under 3 years old, especially for those with skin conditions.

Simply browse through our product pages, select the items you want, and click the “Add to Cart” button. Once you're ready, proceed to checkout to complete your purchase securely.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay and other secure payment methods during checkout.

Once your order has shipped, we will send you a tracking number via email so you can monitor your delivery status. You can also log into your account for order details.

We process orders quickly to ensure fast shipping. If you need to make changes or cancel your order, please contact us immediately, and we will do our best to accommodate your request.

We strive to ensure that all Sebocalm products meet the highest quality standards and reach you promptly. If you encounter any issues with your order, please contact us at support@sebocalm.com. Our customer support team will assist you as quickly as possible to resolve any concerns. We’re here to help and ensure your experience is seamless!

We offer free standard shipping on all orders within the USA, with no minimum purchase required. Shipping fees may apply for international orders, and you can view the shipping costs before completing your order at checkout. We're committed to providing a seamless shopping experience with no hidden shipping fees!

We offer a 30-day money-back guarantee on all purchases. If you're not completely satisfied with your product, please contact us, and we’ll arrange for a return or exchange.

To return a product, please reach out to our customer support team with your order details. We’ll guide you through the return process. For more information, visit our Returns & Refund Policy page.

Refunds typically take 5-7 business days to process after we receive your return. You’ll receive an email confirmation once your refund has been processed.

We are confident you'll love the results with Sebocalm, which is why we offer a 30-day money-back guarantee on your first purchase. If for any reason you're not completely satisfied, simply reach out to our customer support team. For full details, please read our 30-Day Money-Back Guarantee Policy.

Sebocalm is dedicated to providing gentle yet effective solutions for sensitive skin. We prioritize hypoallergenic, cruelty-free, and dermatologically-tested formulations to ensure the safety and comfort of our customers.

If you have any further questions or need assistance, please feel free to reach out to us via our Contact Us page, or email us directly at support@sebocalm.com. We’d be happy to help!

Sebocalm has been providing high-quality, gentle skincare products since 1991, and we continue to innovate and improve to meet the needs of our customers.